On weekdays educational groups enter via the Group Entrance on Imperial College Road. At weekends please use the Main Entrance on Exhibition Road.
Please note that the Group Entrance will be closed for refurbishment from 21 August - 18 September 2017; please use the Main Entrance during this period.
Entry to the Museum is free but charges apply for some activities.
The Museum is normally open daily from 10.00 to 18.00 (19.00 during school holidays). Closed 24-26 December. Check details here.
Hands-on galleries - Wonderlab: The Statoil Gallery, The Garden, Pattern Pod and Engineer Your Future
Wonderlab: The Statoil Gallery requires pre-booking by schools and education groups visiting at any time.
The Garden, Pattern Pod and Engineer Your Future require pre-booking for visits on term-time weekdays.
Please tell us at the time of booking if you would like to include these galleries in your itinerary. If they are not listed on your Visit Confirmation Letter your students will not be allowed to enter.
Supervision and code of conduct
For health and safety reasons you must accompany and actively supervise your students at all times. Unsupervised students and/or poor behaviour could mean that your group is asked to leave. The Museum is a public place so please remind students to respect other visitors, Museum exhibits and Museum staff.
General visits require 1 adult for every 15 students; specific activities require more supervision - please check the individual webpages for details. Students aged 16 and over require one supervisory adult.
Please ensure you have enough adults before you request your visit. Students arriving without accompanying adults will not be allowed into the Museum.
Preliminary planning visits
We strongly recommend you come on a preliminary visit to familiarise yourself with the galleries and plan your routes around the Museum.
The Museum is undergoing a number of changes and some of our galleries are closed so that we can create exciting new displays. Please check here for details.
Our Health and Safety Information Sheet (pdf) will help you complete your own risk assessment paperwork.
Our insurance confirmation letter (pdf) provides details about our public liability insurance.
Make copies of the Museum map for adults and students.
Storage for coats and bags
If you would like storage please tell us when you make your booking and we will pre-assign lockers for your group. If the storage is fully booked we will tell you so that you can be prepared for your students to carry their belongings.
Our storage is only suitable for coats and small bags, so please travel light and bring as little as possible. We are unable to accommodate large bags or suitcases for free. They can be deposited in the Museum's cloakroom (charges apply).
Storage is not available at weekends or during holidays.
We do not pre-book lunch areas but you can use:
the picnic terraces on level -1
the picnic area on level 3
any quiet uncarpeted corners of the Museum (except the Group Entrance area).
Be careful not block through-routes, doors or stairs, and please tidy up rubbish once you have finished eating.
You may not eat packed lunches in the Museum's cafes. Snacks and drinks can be bought from the Eat Drink Shop in the basement.
Pre-ordering packed lunches
Lunch bags can be pre-ordered from our caterers, Benugo, at £3.50 per person. Each contains a ham or cheese(v) baguette, blueberry muffin, raisin box and bottle of water. Alternatives are available for special diets.
Call 020 7942 4483 or email email@example.com to place an order, giving the date of your visit and the number of ham and cheese baguettes required. Benugo will send an invoice for the cost.
Shop and goody bags
Our shops get very busy so we recommend visiting in small groups across the day rather than just before you leave. Your help in supporting students with their purchases is invaluable, especially at the tills.
Goody bags can be pre-ordered ready for collection on the day. Call our Shop team on 020 7942 4499 to discuss options.
Toilets are located throughout the Museum. Those marked 'boys' and 'girls' in the basement are not exclusively for children and may be used by adults. Toilets on Level 3 near to Wonderlab are unisex facilities.
There are toilets within Wonderlab for use by groups with a session booked in that gallery.
Many irreplaceable exhibits are on open display so you can get close to them. To preserve their longevity please remind students not to touch or climb on them.
Photography and filming
Photography, sound recordings and filming are not allowed in the IMAX Cinema. Elsewhere handheld photography and filming are permitted, but tripods may not be used.
Let us know as early as possible on 020 7942 4777 and we will do our best to rearrange any pre-booked activities for you.
Changing your booking
You can change or cancel charged activities up to 28 days before your visit. Please tell us about changes in writing. After this date you are liable for the cost even if you do not take up the places. Please read our full booking and cancellation terms.
If collecting monies from students, please allow enough time to tell us about changes.
If you need to cancel your visit, please tell so we can release your slots to other groups.
If your itinerary includes charged activities, you must send your cancellation in writing at least 28 days before the visit date. After this date you remain liable for the cost of the events. Please read our full booking and cancellation terms.